{"id":2142,"date":"2016-02-20T14:19:17","date_gmt":"2016-02-20T19:19:17","guid":{"rendered":"https:\/\/defiantly.net\/?p=2142"},"modified":"2023-03-22T13:22:22","modified_gmt":"2023-03-22T17:22:22","slug":"prestigious-pets-stupidly-sues-customer-for-negative-yelp-feedback","status":"publish","type":"post","link":"https:\/\/defiantly.net\/?p=2142","title":{"rendered":"&#8220;Prestigious Pets&#8221; Stupidly Sues Customer For Negative Yelp Feedback"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-2455\" src=\"https:\/\/defiantly.net\/wp-content\/uploads\/yelp-300x180.jpg\" alt=\"yelp\" width=\"300\" height=\"180\" srcset=\"https:\/\/defiantly.net\/wp-content\/uploads\/yelp-300x180.jpg 300w, https:\/\/defiantly.net\/wp-content\/uploads\/yelp-250x150.jpg 250w, https:\/\/defiantly.net\/wp-content\/uploads\/yelp.jpg 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>At any given time, there is no shortage of topics for me to write about. However, there are certain triggers that motivate me to my keyboard. One of those triggers is any business owner who thinks they are so smart that they want to sue someone into silence for expressing legitimate negative opinions and negative feedback. They trigger the infamous <a href=\"https:\/\/en.wikipedia.org\/wiki\/Streisand_effect\" target=\"_blank\" rel=\"noopener\">Streisand Effect<\/a> and I do my small part to ensure it remains alive and well.<\/p>\n<p>I am certainly not a person or business owner who likes negative opinions or negative feedback written about me or my business but I absolutely know that the ABSOLUTE DUMBEST thing to do with negative feedback issues is to use a &#8220;non-disparagement&#8221; clause as a basis to sue an unhappy customer regarding negative Yelp feedback.<\/p>\n<p>It appears the Internet has gleefully rewarded <a href=\"https:\/\/www.yelp.com\/biz\/prestigious-pets-dallas\" target=\"_blank\" rel=\"noopener\">&#8220;Prestigious Pets&#8221; of Dallas, Texas<\/a> with free negative publicity from various news stories like the <a href=\"http:\/\/thescoopblog.dallasnews.com\/2016\/02\/plano-couple-sued-after-giving-one-star-to-pet-sitting-company-on-yelp.html\/\" target=\"_blank\" rel=\"noopener\">Dallas Morning News,<\/a> <a href=\"http:\/\/www.foxnews.com\/us\/2016\/02\/20\/texas-couple-faces-lawsuit-after-giving-pet-sitting-company-negative-yelp-review.html\" target=\"_blank\" rel=\"noopener\">Fox News<\/a>, and <a href=\"http:\/\/www.dailymail.co.uk\/news\/article-3454682\/Couple-wrote-negative-Yelp-review-prestigious-pet-sitting-service-sued-6-700-non-disparagement-clause-contract.html\" target=\"_blank\" rel=\"noopener\">The Daily Mail<\/a>.<\/p>\n<p><iframe loading=\"lazy\" src=\"http:\/\/up.anv.bz\/latest\/anvload.html?key=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\" width=\"640\" height=\"360\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>They have triggered a hornet&#8217;s nest of unhappy Yelpers going on the attack against Prestigious Pets&#8217; Yelp account for the foolish $6,766 lawsuit against a customer who posted a <a href=\"https:\/\/www.yelp.com\/biz\/prestigious-pets-dallas\" target=\"_blank\" rel=\"noopener\">1-star Yelp feedback<\/a>.<\/p>\n<p>Particularly ignorant is the business owner&#8217;s digging his heels into their position. According to Dallas News, they obtained an email quote \u201cWe are honest people seeking protection from dishonest individuals, not other honest ones. Fair and honest feedback is not the issue here.\u201d I read the <a href=\"http:\/\/www.yelp.com\/biz\/prestigious-pets-dallas?hrid=pEoiqQas4g4axoS1DSZVjA&amp;utm_campaign=www_review_share_popup&amp;utm_medium=copy_link&amp;utm_source=(direct)\" target=\"_blank\" rel=\"noopener\">Yelper&#8217;s feedback against Prestigious Business<\/a> and it appears to be a legitimately informative Yelp review.<\/p>\n<p><strong>What is truly a travesty is the lawyer and law firm that sent the cease-and-desist letter and the lawsuit. I have reached out to the victims to find out what lawyer and law firm filed the papers.<\/strong><\/p>\n<p><strong>Update:<\/strong> From what I can tell from the CBS video, the cease-and-desist letter comes from the Law Office of <a href=\"https:\/\/www.texasbar.com\/AM\/Template.cfm?Section=Find_A_Lawyer&amp;template=\/Customsource\/MemberDirectory\/MemberDirectoryDetail.cfm&amp;ContactID=148647\" target=\"_blank\" rel=\"noopener\">Tom Fleischer<\/a>. The <a href=\"https:\/\/www.texasbar.com\/AM\/Template.cfm?Section=Find_A_Lawyer&amp;template=\/Customsource\/MemberDirectory\/MemberDirectoryDetail.cfm&amp;ContactID=148647\" target=\"_blank\" rel=\"noopener\">Texas State Bar<\/a> and <a href=\"https:\/\/www.linkedin.com\/in\/tom-fleischer-60b5a78\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a> shows this guy&#8217;s winning good looks.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2144 aligncenter\" src=\"https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/texas-state-bar-tom-fleischer.jpg\" alt=\"texas-state-bar-tom-fleischer\" width=\"300\" height=\"485\" srcset=\"https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/texas-state-bar-tom-fleischer.jpg 461w, https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/texas-state-bar-tom-fleischer-93x150.jpg 93w, https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/texas-state-bar-tom-fleischer-186x300.jpg 186w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2145 aligncenter\" src=\"https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/texas-lawyer-tom-fleischer-linkedin.jpg\" alt=\"texas-lawyer-tom-fleischer-linkedin\" width=\"400\" height=\"478\" srcset=\"https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/texas-lawyer-tom-fleischer-linkedin.jpg 653w, https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/texas-lawyer-tom-fleischer-linkedin-125x150.jpg 125w, https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/texas-lawyer-tom-fleischer-linkedin-251x300.jpg 251w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<p>The small-claims complaint and lawsuit itself reveals that it was filed by David McWhorter(?) [partially-illegible last name] on behalf of Prestigious Pets LLC. It does <strong>not<\/strong> appear that Texas lawyer Tom Fleischer filed this lawsuit.<\/p>\n<p>The complaint being made is: <strong><em>&#8220;Violation of Non-Disparagement clause from signed agreement. Irreparable and continued harm. Libelous and slanderous harm. Monetary damages due to legal fees, and lost work opportunities. Tort. Intentional Misrepresentation and Fraud by omission. Continued lost work opportunities.&#8221;<\/em><\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2148 size-large\" src=\"https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/prestigiouspets-duchouquette-smallclaims-1024x576.jpg\" alt=\"prestigiouspets-duchouquette-smallclaims\" width=\"1024\" height=\"576\" srcset=\"https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/prestigiouspets-duchouquette-smallclaims-1024x576.jpg 1024w, https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/prestigiouspets-duchouquette-smallclaims-250x141.jpg 250w, https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/prestigiouspets-duchouquette-smallclaims-300x169.jpg 300w, https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/prestigiouspets-duchouquette-smallclaims-768x432.jpg 768w, https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/prestigiouspets-duchouquette-smallclaims-678x381.jpg 678w, https:\/\/defiantly.net\/wp-content\/uploads\/2016\/02\/prestigiouspets-duchouquette-smallclaims.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>David is going to find out he is going to lose a lot more business by his ignorance of the Streisand Effect. And it might even be unenforceable due to First Amendment issues. He seriously needs to cut his losses and move on.<\/p>\n<p>=====<\/p>\n<p>Follow <strong>Defiantly on Twitter<\/strong> at <a href=\"http:\/\/twitter.com\/defiantlynet\" target=\"_blank\" rel=\"noopener\">http:\/\/twitter.com\/defiantlynet<\/a> or the<strong> Defiantly Facebook Fan Page\u00a0<\/strong>at <a href=\"http:\/\/facebook.com\/defiantly.net\" target=\"_blank\" rel=\"noopener\">http:\/\/facebook.com\/defiantly.net<\/a>. <strong>Subscribe by Email to the Defiantly Blog<\/strong> in the Blue Box in the Upper Right Corner.<\/p>\n<p>=====<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At any given time, there is no shortage of topics for me to write about. However, there are certain triggers that motivate me to my keyboard. One of those triggers is any business owner who thinks they are so smart that they want to sue someone into silence for expressing legitimate negative opinions and negative [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2455,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[504,545],"tags":[497,499,492,496,500,491,493,498,494,495],"class_list":["post-2142","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-legal","category-prestigious-pets-lawsuit-texas","tag-cease-and-desist-negative-feedback","tag-david-mcwhorter","tag-michelle-duchouquette","tag-non-disparagement-clause","tag-prestigious-pets-llc","tag-prestigous-pets","tag-robert-duchouquette","tag-texas-lawyer-tom-fleischer","tag-yelp-review","tag-yelp-review-lawsuit","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/defiantly.net\/wp-content\/uploads\/yelp.jpg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p4xEap-yy","builder_content":"","_links":{"self":[{"href":"https:\/\/defiantly.net\/index.php?rest_route=\/wp\/v2\/posts\/2142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/defiantly.net\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/defiantly.net\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/defiantly.net\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/defiantly.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2142"}],"version-history":[{"count":1,"href":"https:\/\/defiantly.net\/index.php?rest_route=\/wp\/v2\/posts\/2142\/revisions"}],"predecessor-version":[{"id":2776,"href":"https:\/\/defiantly.net\/index.php?rest_route=\/wp\/v2\/posts\/2142\/revisions\/2776"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/defiantly.net\/index.php?rest_route=\/wp\/v2\/media\/2455"}],"wp:attachment":[{"href":"https:\/\/defiantly.net\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2142"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/defiantly.net\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2142"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/defiantly.net\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}