This case involves a 20-year old Texas nursing student, Lan Cai, who was a victim of a severe car accident by a drunk driver. She sought legal assistance to help her through insurance and other issues. She went to the Houston-based Tuan A. Kuu’s law firm based on a referral. She had bad experiences with them, how they treated her, and how they handled her case. She ultimately decided to go with another lawyer to represent her. She complained online and wrote a negative Yelp and Facebook review about Tuan Kuu’s law firm.
She was subsequently warned and threatened by Attorney Keith Nguyen to remove her reviews. When she didn’t comply, Tuan Kuu’s law firm filed a lawsuit against her for $100,000-$200,000. The lawsuit was ultimately dismissed and an award for $26,000 was granted to her for attorney’s fees.
Although she was victorious, this is yet another outrageous case of someone trying to blackmail and threaten someone into silence and to force the withdrawal of someone’s negative Yelp reviews and complaints about a service provider.
Most recent articles listed first. (This page will be periodically updated as the story is reported.)
After Lawsuit Victory
Kansas City Star (December 2, 2016)
A law firm tried to sue a student over a bad Yelp review. The judge wasn’t having it.
Lawyer sues 20-year-old student who gave a bad Yelp review, loses badly
ABA Journal (December 1, 2016)
Law firm is ordered to pay nearly $27K for suit over bad online reviews
Chron (November 30, 2016)
Law firm must pay up after losing suit against woman who wrote bad online reviews
Law Firm’s Lawsuit Against Student Over Bad Yelp Review Backfires Badly
FindLaw (August 1, 2016)
Firm, Called Super Unprofessional for Bedroom Visit, Sues Client
Australasian Lawyer (July 29, 2016)
Waitress sued by law firm over critical online reviews
Houston Press (July 29, 2016)
Student Sued by Law Firm for Bad Facebook Review Asks Judge to Dismiss Case
ABA Journal (July 28, 2016)
Law firm sues ex-client over her online reviews about ‘pushy’ and ‘super unprofessional’ lawyers
The Independent (July 28, 2016)
Law firm suing 20-year-old woman for writing a bad review online
Newser (July 28, 2016)
She Gave a Law Firm a Bad Online Review. They Sued
Houston Press (July 27, 2016)
Law Firm Sues 20-Year-Old Waitress Over Unflattering Yelp, Facebook Reviews
Chron (July 27, 2016)
Law firm sues woman after she posts negative reviews on Facebook, Yelp
Click2Houston: KPRC2 (July 25, 2016)
Woman sued over bad online review
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